FAQ

Questions, answered.

Where do you ship?

We ship throughout the UK, plus a range of international destinations via Parcelforce Worldwide from our warehouse in Manchester.

How much is delivery?

UK standard delivery is £8.99, free on orders over £100, or £12.99 for next working day. The six-bottle trade case ships separately at £14.99 standard or £19.99 next working day, since it goes out in its own outer carton. International rates vary by zone, starting at £14.99 for a single bottle to Ireland. Full pricing by zone is on our Delivery & Returns page.

How is the whiskey made?

JIWhiskey is produced and distilled in Ireland using carefully selected Irish whiskey. Our whiskey is matured and finished to create a smooth, rich character, with cask selection playing an important part in the final flavour profile.

What's your returns policy?

We have a straightforward returns policy. If an order arrives damaged, incorrect, or there is an issue with the product, customers should contact us promptly so we can arrange the appropriate replacement or resolution, subject to our terms and conditions.

Do you offer trade or bulk orders?

Yes, we welcome trade, wholesale and bulk enquiries from bars, restaurants, retailers, distributors and other businesses. MOQs and preferential trade pricing can be discussed depending on order quantity and requirements.

What's in the current range?

Our range includes Joyce's Classic, our signature smooth Irish whiskey, alongside our new Joyce's Orange, which brings a distinctive orange flavour to the range. Full specifications, including ABV, age statement and individual cask/finish details, can be supplied for each product upon request.